In case you havent' found the information you're looking for here are some FAQ's to help you buy with confidence from Quicks.
- Are your prices really that competitive?
- Yes. We research our prices daily, to ensure they remain the best in the market place.
- How do I get a fair price for my old car?
- We have a team of expert valuers, who monitor the market to establish your cars current value. And that’s the price we offer.
- Do I need an appointment to try out a car?
- No. We understand that testing the car, much like trying on a pair of shoes, is a critical part of the buying experience. All we ask is that you bring your driving licence with you so that we can make sure you are properly insured.
- Can you help me finance my new car?
- We offer one rate of finance, competitive with all the major banks, so you don’t need to shop around for the best deal.
- Are there any costs on top of the advertised price?
- The only potential charges come from Road Fund Licence, Cherished Number Transfer/Retention (if applicable) and our Vehicle Status Verification Check (VSV), just £98.38, which covers the provenance check required for us to authenticate your chosen vehicle and it’s details, vehicle conditioning report and any subsequent reconditioning work and a full valet.
- Can you arrange delivery?
- We can deliver to anywhere within the UK, however to enable us to keep our sale costs down, this is a charge that we have to pass on. The current cost for delivery is just £1 per mile.
- How quickly will I be able to organise collection of my car?
- We can provide same day delivery providing we have an available collection appointment. The only delay is if you have a cherished number plate, which has to be processed by the local vehicle licencing office.
- What if I find the same car cheaper elsewhere?
- We’re confident you won’t! That confident, that we’ve introduced the Quicks price promise. Should you find the same car for less elsewhere within 7 days of purchase we’ll refund the difference. Conditions Apply.
- What if I change my mind?
- Buying a car is normally the second largest purchase we’ll ever make. And we recognise that sometimes when we buy a car it doesn’t always fit our requirements as well as we thought it would. So at Quicks, to remove the worry of making an expensive mistake, or if you are not happy with your purchase, we offer a 7 day money back guarantee on any car you buy. We’re confident that you won’t need it, but it’s available just in case.
- What happens if I have an issue after collection?
- We have a central customer advisors team who are available 7 days a week to assist with any queries you may have after you have collected your car. And remember if you’re not completely happy with it we offer a 7 day money back guarantee.